Intenty

FAQ

Intenty isn’t working as expected – What should I do?

Please note that while Intenty is designed to work seamlessly on standard Android operating systems, we might encounter compatibility challenges with some Custom ROMs (like MIUI, EMUI, OxygenOS, etc.)

If Intenty is not functioning properly, it could be due to permission settings or background app management on your Android device. Here’s a quick guide to troubleshoot:

  1. Update your OS: Ensure you have the latest software patch installed.
  2. Check app permissions: Intenty requires specific permissions, like Notifications and Overlay over other apps and Battery optmisation. Ensure these are granted. You can find a list of minimal needed permission in Settings → Onboarding → Permissions setup step.
  3. Enable Intenty mode: Make sure the ‘Intenty mode’ toggle in the app is active.
  4. Device-specific settings:
    • Samsung: For Android 12+, add Intenty to “Never sleeping apps” and disable battery optimizations.
    • Huawei: Disable “Manage all automatically” for Intenty and enable all toggles under App launch settings. On some models, enable Intenty in the Startup manager.
    • Xiaomi: Set “No Restrictions” in Battery Saver for Intenty and enable Autostart. For MIUI 12+, allow “Display pop-up window while running in the background” (might require Developer mode)
    • Oppo: Enable “Allow Auto Startup” and “Allow Background Running” for Intenty. Adjust settings in Security Center and Battery for specific models.
    • OnePlus: Disable “Battery Optimization” for Intenty and turn off App Auto-Launch on some models. For OxygenOS 13 and newer OnePlus devices, ensure “Allow background activity” and “Allow auto-launch” are enabled. For older models, turn off “Enhanced optimization”.
  5. General advice: Avoid system-wide optimizations like Xiaomi Battery Saver or similar features on other devices, as they can restrict app functionality.
  6. Compatibility issues: If your device isn’t listed and you’re experiencing issues, visit https://dontkillmyapp.com for more information on additional phone settings.

By following these steps, most issues with Intenty can be resolved. However, if problems persist, please don’t hesitate to reach out to us for further assistance at yaroslav@intenty.app.

Is there an iOS version?

Currently, there is no iOS version of Intenty. This is primarily due to iOS’s operating system restrictions, which do not permit apps to display pop-up windows while running in the background.

How can I report an issue or get help with Intenty?

If you encounter any issues or need assistance with Intenty, don’t hesitate to reach out for support. Simply send an email to yaroslav@intenty.app with a description of your problem. I strive to provide prompt and helpful responses to all queries. Your feedback is invaluable in improving Intenty for everyone!

Why does Intenty use a subscription model?

Intenty is not just an app; it’s a passion project created and nurtured by an individual dedicated to delivering quality and value. Adopting a subscription model is key to ensuring the long-term sustainability and ongoing development of the app. Think of it as offering a supportive gesture - akin to buying a coffee for the creator to show appreciation and support for their hard work, but in a way that directly contributes to the app’s growth and improvement. Your subscription makes a significant difference and is greatly appreciated!